Social Security Services
We assist organizations in meeting social security obligations efficiently through tailored, regulatory-compliant solutions. Our services include:
Entity Registration and Updates
Entity registration with pension authorities, online portal activation, updating entity information in pension authorities’ records, audit and health checks, penalty waivers, entity registration with NAFIS, rebate of monthly contributions, refund of salaries & contributions from NSR.
GCC & UAE National Employee Services
Registration and de-registration, annual salary updates, UAE nationals’ services (assessment of transfer impact, employee transfer, service addition, purchase of service duration, registration with NAFIS), eligibility tracking.
Contribution Management
Management of monthly contributions, backdated contribution analysis, support with financial audit and account clearance from pension authorities.
Expatriate Employee Assistance
Registration / exemption from Dews scheme, enrolment with ILOE insurance.
The CWG Advantage
Excellence
Our team strives for perfection in every detail, ensuring accuracy, compliance, and efficiency in all social security processes — from entity registration to employee contribution management.
Leadership
We stay ahead of regulatory changes and industry developments, guiding clients with expert insights so they can navigate complex pension and social security systems with confidence.
Accountability
Every service we deliver is backed by our commitment to own the outcome. We take responsibility for timelines, accuracy, and results, ensuring our clients can rely on us without second-guessing.
Fairness
We treat every client and every case with impartiality and respect, applying regulations consistently and ensuring both employers and employees receive transparent, just, and compliant solutions.
Our application process
Initiation
A client case is formally initiated with Crossway Global. CWG notifies the employee of the case initiation within the agreed Service Level Agreement (SLA).
Gather Information
CWG verifies job details with the client, ensuring data is maintained in a standardized and secure manner. Follow-up is conducted with the employee to collect any missing information.
Assess and Advise
CWG analyzes the case, flags potential issues and escalates concerns to the client when necessary. An introductory call or email is arranged with the employee to explain the strategy, process, timeline, and any unique factors like consular support.
Review and Submit
CWG collaborates with the client to finalize the case and prepare submission to the relevant government authority. The employee is kept informed with real-time updates, guidance on next steps, confirmation of submission within the agreed SLA, and access to the case file copy.
Approval Received
CWG receives the official case approval and thoroughly reviews it for accuracy. The approval notice is shared with the employee within the SLA through the CWG case management system.
Process Complete
CWG monitors the case for expiry dates and ongoing compliance. Reports are generated as per the agreed process, and final documentation is shared. Follow-up is conducted with the employee on any outstanding documents, with continued support provided as needed.